Terms & Conditions
Effective Date:
Nov 18, 2025
Welcome to ClaraFlow
By downloading, installing, or using the ClaraFlow mobile application ("App"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, do not use the App. ClaraFlow is a product of Box.One, operated by AzA Creations LTD ("we," "us," or "our"), a company registered in England and Wales (Company Number: 04052308), with registered office at C/O Gkp Viglen House, Alperton Lane, Wembley, England, HA0 1HD. These Terms constitute a legally binding agreement between you and AzA Creations LTD.
1. Description of Service
ClaraFlow is a productivity application that uses artificial intelligence to help users break down goals and tasks into manageable micro-tasks. The App includes features such as:
AI-powered task breakdown and goal planning
Task management and scheduling
Focus timers and productivity tracking
Progress visualization and streak tracking
Cloud synchronization across devices
Push notifications and reminders
2. Eligibility
You must be at least 13 years old to use ClaraFlow. If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you represent that you have your parent or legal guardian's permission to use the App.
By using the App, you represent and warrant that you meet these eligibility requirements.
3. Account Registration and Security
3.1 Account Creation
You may be required to create an account to access certain features
You must provide accurate, current, and complete information
You are responsible for maintaining the confidentiality of your account credentials
You are responsible for all activities that occur under your account
3.2 Account Security
Notify us immediately of any unauthorized use of your account
We are not liable for any loss or damage arising from your failure to protect your account information
You may not transfer or share your account with others
4. Subscription and Payment Terms
4.1 Service Tiers ClaraFlow offers different service tiers with varying features, capabilities, and usage limits. Specific features, limitations, and pricing for each tier are described in the App and on our website. We reserve the right to modify tier structures, features, and limitations at any time.
4.2 Fair Use and Anti-Abuse You agree to use ClaraFlow's features in good faith and in accordance with their intended purpose. Prohibited activities include:
Excessive or automated requests designed to circumvent usage limits
Creating multiple accounts to access additional free tier benefits
Sharing account access to allow others to use your subscription
Using the Service in a manner that degrades performance for other users
Employing scripts, bots, or other automated tools to generate artificial usage
Reverse engineering or attempting to bypass tier restrictions
Any other use that we reasonably determine to be abusive or in bad faith
Violation of fair use policies may result in:
Warning notifications
Temporary usage restrictions or rate limiting
Account suspension or downgrade
Permanent account termination without refund
Legal action for damages caused by abuse
4.3 Payment Processing Payments may be processed through:
Apple's App Store (for iOS users)
Google Play Store (for Android users)
Third-party payment processors including but not limited to Stripe, PayPal, or other payment service providers
By making a purchase, you agree to the payment processor's terms and conditions. We are not responsible for errors, delays, or issues caused by third-party payment processors.
4.4 Payment Terms
All fees are in the currency displayed at purchase
You authorize us to charge your payment method for all fees incurred
If payment fails, we may suspend or terminate your access
You are responsible for any taxes, duties, or fees associated with your purchase
Payment information is processed securely by our payment processors; we do not store complete credit card information
4.5 Subscriptions
Subscriptions automatically renew unless cancelled before the renewal date
Cancellation procedures vary by payment method:
App Store subscriptions: Managed through your Apple ID account settings
Google Play subscriptions: Managed through your Google Play account
Direct subscriptions: Cancelled through the App settings or by contacting support
You must cancel at least 24 hours before renewal to avoid being charged
Cancellation takes effect at the end of the current billing period
4.6 Refunds
Refunds for App Store and Google Play purchases are subject to Apple's and Google's refund policies
Refunds for direct purchases are handled on a case-by-case basis at our discretion
Generally, we do not provide refunds for:
Partial subscription periods
Unused service features or usage limits
Change of mind after purchase
Failure to cancel before renewal
Exceptions may be made for technical issues preventing use of the Service
Refund requests must be submitted within 14 days of purchase
4.7 Changes to Pricing and Service Tiers
We reserve the right to modify pricing, tier structures, features, and usage limits at any time
Changes to pricing for existing subscribers will be communicated at least 30 days in advance
Changes to tier features or usage limits may be implemented with reasonable notice through the App
Continued use after changes constitutes acceptance
If you do not accept changes, you may cancel your subscription before the changes take effect
4.8 Downgrades and Upgrades
You may upgrade or downgrade your subscription tier at any time
Upgrades take effect immediately, with prorated charges for the remaining billing period
Downgrades take effect at the next billing cycle
Downgrading may result in loss of access to premium features or data
We are not responsible for data loss resulting from tier downgrades
4.9 Free Trials and Promotional Offers
We may offer free trials or promotional pricing at our discretion
Free trials automatically convert to paid subscriptions unless cancelled before the trial period ends
Promotional terms are subject to specific conditions communicated at time of offer
We reserve the right to modify or terminate promotions at any time
One free trial per user; creating multiple accounts to claim additional trials is prohibited
Abuse of promotional offers may result in account termination without refund
4.10 Payment Disputes
If you dispute a charge, contact us first before initiating a chargeback
Initiating chargebacks without contacting us may result in account suspension
Fraudulent disputes may result in permanent account termination and legal action
We reserve the right to charge reasonable fees for dispute resolution costs
4.11 Third-Party Payment Processor Terms Stripe: If paying through Stripe, you also agree to Stripe's Services Agreement (https://stripe.com/legal) and Privacy Policy.
Other Payment Processors: Additional payment methods may be offered from time to time. By using such methods, you agree to that processor's applicable terms and conditions.
Payment Processor Changes: We may add, remove, or change payment processors at any time without notice. You are responsible for maintaining valid payment information with your chosen processor.
Currency Conversion: If your payment method uses a different currency than our pricing, conversion rates are determined by your payment processor or financial institution. We are not responsible for conversion fees or rate fluctuations.
4.12 Failed Payments If a payment fails:
We will attempt to notify you via email
You have 7 days to update payment information
After 7 days, we may downgrade or suspend your account
Access is restored upon successful payment
We may charge reasonable late fees where permitted by law
Repeated payment failures may result in permanent account termination
4.13 Usage Monitoring We reserve the right to monitor usage patterns to:
Ensure compliance with tier limitations
Detect and prevent abuse
Maintain Service quality and performance
Enforce these Terms
Usage data may be reviewed manually or through automated systems. Suspicious patterns may trigger account reviews.
5. Artificial Intelligence Features
5.1 AI-Powered Services
ClaraFlow uses artificial intelligence to analyze your tasks and provide breakdowns
AI-generated suggestions are automated and may contain errors
You are solely responsible for reviewing and validating AI-generated content
We do not guarantee the accuracy, completeness, or suitability of AI suggestions
5.2 AI Usage Limits
Usage limits apply based on your subscription tier
We reserve the right to modify usage limits to manage costs and prevent abuse
Excessive or abusive use may result in account suspension
5.3 No Professional Advice
AI-generated task breakdowns are for informational purposes only
ClaraFlow does not provide professional, medical, legal, financial, or therapeutic advice
Do not rely on the App for decisions requiring professional consultation
6. User Content and Data
6.1 Your Content
You retain ownership of all tasks, projects, notes, and data you create ("User Content")
You grant us a limited license to use, store, and process your User Content to provide the Service
This license includes the right to use anonymized, aggregated data to improve the App
6.2 Content Restrictions You agree not to create or upload User Content that:
Violates any law or regulation
Infringes on intellectual property rights
Contains malicious code or viruses
Harasses, threatens, or abuses others
Contains spam or unauthorized advertising
6.3 Content Backup
You are responsible for maintaining backups of your User Content
While we offer cloud synchronization, we do not guarantee data preservation
We are not liable for any loss, corruption, or deletion of User Content
7. Data Privacy and Security
7.1 Privacy Policy
Our collection and use of personal information is governed by our Privacy Policy
By using the App, you consent to our data practices as described in the Privacy Policy
7.2 Data Security
We implement reasonable security measures to protect your data
However, no system is completely secure, and we cannot guarantee absolute security
You acknowledge the inherent security risks of internet transmission
7.3 Cloud Synchronization
Cloud sync features require iCloud or similar services
You are responsible for maintaining your cloud storage account
We are not responsible for issues with third-party cloud services
8. Intellectual Property Rights
8.1 Our Ownership
The App, including all software, design, text, graphics, and other content, is owned by us or our licensors
All trademarks, service marks, and logos are our property or our licensors' property
You receive a limited, non-exclusive, non-transferable license to use the App
8.2 Restrictions You may not:
Copy, modify, or create derivative works of the App
Reverse engineer, decompile, or disassemble the App
Remove or alter any copyright, trademark, or proprietary notices
Use the App to create a competing product or service
Sell, rent, lease, or sublicense access to the App
9. Prohibited Conduct
You agree not to:
Use the App for any illegal purpose
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the App's functionality
Use automated systems (bots, scrapers) to access the App
Impersonate others or misrepresent your affiliation
Violate any applicable laws or regulations
Circumvent usage limits or security measures
Share your account with unauthorized users
10. Third-Party Services and Links
10.1 Third-Party Integrations
The App may integrate with third-party services (iCloud, calendar apps, etc.)
Your use of third-party services is subject to their terms and conditions
We are not responsible for third-party services or their content
10.2 External Links
The App may contain links to external websites
We do not endorse or control external websites
You access external links at your own risk
11. Disclaimers and Limitation of Liability
11.1 Service "As Is" THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
MERCHANTABILITY
FITNESS FOR A PARTICULAR PURPOSE
NON-INFRINGEMENT
ACCURACY OR RELIABILITY
UNINTERRUPTED OR ERROR-FREE OPERATION
11.2 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW:
WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM
THIS INCLUDES DAMAGES FOR LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION
THESE LIMITATIONS APPLY EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES
11.3 Specific Disclaimers
We do not guarantee that the App will meet your requirements
We do not guarantee uninterrupted, secure, or error-free service
AI-generated content may contain errors or inaccuracies
We are not responsible for data loss due to device failure, software issues, or user error
12. Indemnification
You agree to indemnify, defend, and hold harmless AzA Creations LTD, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
Your use of the App
Your violation of these Terms
Your violation of any rights of third parties
Your User Content
13. Termination
13.1 Termination by You
You may stop using the App at any time
You may delete your account through the App settings
Cancellation of subscriptions is subject to App Store or Google Play policies
13.2 Termination by Us We may suspend or terminate your access immediately if:
You violate these Terms
You engage in fraudulent or illegal activity
Your account poses a security risk
You exceed usage limits or abuse the Service
We discontinue the App
13.3 Effect of Termination
You lose access to the App and your User Content
We may delete your data in accordance with our Privacy Policy
Provisions that should survive termination (warranties, indemnification, etc.) remain in effect
No refunds for unused subscription periods (subject to applicable law)
14. Changes to Terms
4.1 Modification Rights We reserve the right to modify, amend, or update these Terms at any time at our sole discretion.
14.2 Notice of Changes
Material Changes: For changes that materially affect your rights or obligations, we will provide at least 30 days' advance notice through the App, email, or other reasonable means
Non-Material Changes: Changes that are not material (such as formatting, clarifications, corrections, or legal updates required by law) become effective immediately upon posting
Emergency Changes: Changes required to address security vulnerabilities, legal compliance, or to prevent harm may be implemented immediately with subsequent notice
14.3 Material Changes Defined Material changes include but are not limited to:
Significant changes to pricing or payment terms affecting existing subscribers
Substantial modifications to service features or tier limitations
Changes to liability limitations or disclaimers
Changes to dispute resolution procedures
Modifications to data usage, privacy, or security practices
Removal of significant features or functionality
14.4 Effective Date Unless otherwise specified:
Material changes become effective 30 days after notice is provided
Non-material changes become effective immediately upon posting
Emergency changes become effective immediately
14.5 Your Responsibility to Review You are responsible for regularly reviewing these Terms. The "Last Updated" date at the top of these Terms indicates when changes were last made.
14.6 Acceptance of Changes By continuing to use the App after changes become effective (or after any applicable notice period), you accept the modified Terms.
14.7 Disagreement with Changes If you do not agree with any changes:
You may cancel your subscription before the changes take effect
You must stop using the App
You may be entitled to a prorated refund for unused subscription time if you cancel before material changes take effect
Cancellation instructions are available in the App settings or by contacting support
15. Geographic Restrictions and Export Controls
15.1 Geographic Availability
The App may not be available in all countries or regions
We make no representation that the App is appropriate for use outside certain jurisdictions
You are responsible for compliance with local laws
15.2 Export Compliance
You may not use or export the App in violation of export control laws
You represent that you are not located in an embargoed country
You are not on any government list of prohibited or restricted parties
16. Dispute Resolution
16.1 Governing Law These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
16.2 Arbitration Agreement
Any disputes arising from these Terms or the App shall be resolved through binding arbitration
Arbitration shall be conducted by a mutually agreed arbitration service under their rules
The arbitration shall take place in England
You waive the right to participate in class actions or class arbitrations
16.3 Exceptions to Arbitration Either party may seek injunctive relief in court for:
Intellectual property infringement
Violations of confidentiality obligations
Unauthorized access to systems
16.4 Small Claims Court Either party may bring claims in small claims court if they qualify.
17. Miscellaneous Provisions
17.1 Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
17.2 Severability If any provision is found unenforceable, the remaining provisions remain in effect.
17.3 Waiver Our failure to enforce any provision does not constitute a waiver of that provision.
17.4 Assignment
You may not assign these Terms without our consent
We may assign these Terms to any successor or affiliate
17.5 Force Majeure We are not liable for delays or failures due to circumstances beyond our reasonable control.
17.6 Language These Terms are drafted in English. Translations are provided for convenience only.
18. Contact Information
For questions about these Terms, contact us at:
AzA Creations LTD (Box.One)
Company Number: 04052308
Registered Office: C/O Gkp Viglen House, Alperton Lane, Wembley, England, HA0 1HD
Support: support@box.one
Website: www.box.one
19. Acknowledgment
BY USING CLARAFLOW, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.